Organizations struggling with engagement face issues like:
- Lackluster productivity and performance – Disengaged employees are less motivated and productive. This drags down results.
- Poor organizational culture – Weak community and morale foster negativity and turnover.
- Minimal discretionary effort – Engaged staff go the extra mile out of passion, which is tough to mandate.
- Weak retention and high turnover – Employees quit managers and companies, not jobs. Disengagement prompts departure.
- Missed innovations – Engaged employees generate ideas and improvements voluntarily. Disengaged staff won’t bother.
- Negative brand ambassadors – Unhappy employees share their discontent externally which hurts recruiting.
- Interpersonal conflicts – Lack of psychological safety prevents healthy debate and problem-solving.
Course Overview
The Employee Engagement Training course gives people managers the skills to cultivate fulfilment, loyalty, and performance among team members.
In this intensive course, leaders will:
- Learn the factors driving engagement and how to measure it
- Foster meaningful work through feedback, development, and recognition
- Build trusting relationships that support vulnerability and growth
- Improve communication and active listening across diverse employees
- Promote organizational culture and connection through shared experiences
- Empower and involve staff in decisions impacting their roles
- Coach struggling employees effectively to re-engage and motivate
With the tools and techniques from this course, managers will boost discretionary effort, productivity, and retention on their teams.
Who Should Attend
This course is ideal for:
- Frontline people managers – team leaders to directors
- Project managers guiding small groups
- Senior leaders who need refresher engagement training
- High-potential employees preparing for management roles
- Human Resource Managers
- Anyone responsible for improving staff fulfilment and performance
Course Content
Understanding the Drivers of Engagement
- Defining engagement and its impact on organizations
- Recognizing the signs of disengaged employees
- Identifying engagement survey categories and metrics
- Segmenting employees based on engagement styles
- Pinpointing causes of disengagement on your team
Providing Development, Feedback, and Recognition
- Helping employees develop skills for next-level roles
- Delivering constructive feedback tailored to the individual
- Sharing positive feedback and recognition authentically
- Tracking progress and celebrating incremental improvements
- Encouraging peer coaching and development opportunities
Building Trust and Psychological Safety
- Fostering one-on-one relationships through active listening
- Encouraging openness through empathy and compassion
- Minimizing fear of risk-taking and failure
- Protecting vulnerabilities and maintaining confidentiality
- Modeling fallibility and authenticity as a leader
Enhancing Leadership Communication Skills
- Adjusting style, tone, and vocabulary for your audience
- Discussing difficult topics effectively yet sensitively
- Interpreting verbal and non-verbal cues accurately
- Resolving crossed wires and clarifying misunderstandings
- Explaining complex issues and decisions transparently
Promoting Organizational Culture and Team Cohesion
- Facilitating activities for social connections and fun
- Modeling work-life balance and boundaries
- Ensuring staff feel accepted being their authentic selves
- Celebrating group and individual successes
- Discussing culture and values during one-on-ones
Empowering Employees
- Delegating tasks that build new skills
- Involving staff in relevant decisions and problem-solving
- Soliciting input to develop employee-centric solutions
- Communicating context and reasons behind organizational changes
- Trusting your team and resisting micromanagement
Re-Engaging Struggling Employees
- Understanding reasons good employees become disengaged
- Providing supportive coaching tailored to their needs
- Removing barriers and obstacles detracting from their work
- Rebuilding relationships and psychological safety
- Tracking progress weekly and celebrating wins
Benefits for Organizations
Organizations will gain:
- Increased discretionary effort and productivity
- Improved culture and team cohesion
- Reduced turnover allowing retention of top talent
- Better identification of disengaged employees
- Smoother adoption of changes through transparent communication
- Stronger manager capabilities around motivation
Benefits for Individuals
Participants will obtain:
- Ability to measure engagement using proven metrics
- Skills to provide growth, feedback and recognition
- Techniques to cultivate trusting relationships
- Enhanced communication and emotional intelligence
- Ways to involve staff and delegate effectively
- Methods to re-engage discouraged employees
FAQs
Who will be facilitating the course?
Seasoned engagement consultants and organizational psychologists lead the sessions.
What outcomes can I expect?
You will gain the capabilities to significantly improve employee fulfilment, retention, and performance.
Can this training be customized?
Yes, we tailor all materials to the specific needs of your organization.
How do I get employees motivated again?
Re-engagement starts with rebuilding relationships and addressing underlying causes head-on.