Youth Conflict Resolution Strategies and Skills

Conflict Resolution - Negotiation Skills - Bargaining Skills



Priti 1


           Priti Vaishnav


Dates: 25 - 27 August 2020

*Dates are flexible, contact us for the next available dates.


Location: Dubai, UAE

This Course Can Be Delivered Online


Participation Fees: $1,790 USD

Background  Outcomes  Who Should Attend Fees


Whenever two or more people interact, either as individuals or as part of a group, there is always potential for conflict. It is no different when you interact with young people in a work setting: the potential for conflict is present. It is important that you are aware of that potential so that you are able to identify a conflict situation and intervene appropriately to control it.

Workers dealing with young people are often confronted with difficult situations in which they may be asked to assist in resolving young people’s problems and conflicts. These may be internal problems of relationships within a youth group, or relationships between young people and those in authority, or even conflict between yourself and the young people you are working with.

This program has been designed to help you understand the nature of conflict and its effects on people in a range of contexts, both at an individual and at a group level. We will also look at the processes involved in behaviour that occurs between different groups, called inter-group behaviour, and its potential impact on group members.


When you successfully complete this program, you should be able to:

  • identify examples of conflict in the region where you live, understand their origins and describe the course the conflicts have taken.
  • Recognize the different approaches that have been used in resolving conflict, and the strengths and weaknesses of these approaches.
  • Apply the insights gained from studying conflict situations to the kinds of conflict that are encountered in youth development work.
  • Recognize the existence of pre-conflict and conflict situations when they are encountered in different youth and development settings.
  • Employ negotiation and mediation skills in bringing together conflicting groups or individuals.
  • Consider strategies to resolve conflict when agreement cannot be reached by consensus.

Who Should Attend

  • Youth workers in government departments, corporates and NGOs.
  • Young leaders.
  • Student activities coordinators.
  • School and University teachers.
  • Professionals responsible for youth policy formulation and strategy development.
  • Police department officers.


Course Fees is $1,790 USD includes:

  • Course Enrollment
  • Training Materials
  • Certificates
  • Coffee Breaks

*Fees Don't Cover Air Tickets and Accommodation.


Day 1


Analysing conflict

Conflict in groups 

The conflict process model

Day 2

The Five Stages

Potential for conflict
Recognition of conflict
Conflict handling styles
Conflict behavior
Conflict outcomes.


Resolving Conflict

Dealing with conflict

Ending conflict 

Practicing conflict resolution skills 

Bargaining strategies 

Negotiation skills

Day 3

Conflict Among Groups

Social and cultural

Inter-group relations

Impact of conflict on group dynamics

Managing conflict among groups

Previous Courses

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                                                               Youth Conflict Resolution Strategies                              Youth Conflict Resolution Strategies                                                                       and Skills Course (18 - 20 Dec 2017)                           and Skills Course (18 - 20 February 2020)