Early career administrators face key skill and knowledge gaps that can limit their performance and advancement including:
- Minimal real-world experience – Entry-level admins often lack practical experience managing schedules, projects, and executives.
- Limited organizational know-how – Without understanding company structures and functions, young admins cannot provide strategic support.
- Weak executive presence – Young admins may lack the polish, professionalism, and gravitas expected when interfacing with leaders.
- Undeveloped business acumen – Important contextual business knowledge around operations, budgeting, HR and more comes only with experience.
- Poor prioritization abilities – Prioritizing competing tasks and demands is a learned skill that inexperienced admins struggle with.
- Interpersonal challenges – Managing up and influencing executives often pose challenges for young admins based on age differences.
- Limited technical knowledge – Young admins need to continuously build tech skills as tools and systems rapidly evolve.
Course Overview
The Administration Fundamentals for Young Administrators course provides early career support staff with core capabilities and knowledge critical for excelling in fast-paced administrative roles.
In this intensive 3-5 day course, participants will:
- Gain essential practical skills in scheduling, project coordination, and expense/travel management
- Build business acumen across key functional areas like Finance, HR, Sales, Marketing and more
- Develop professional polish and executive presence expected from world-class admins
- Master prioritization frameworks and workload management techniques
- Enhance communication, influence and relationship-building skills
- Expand technical expertise across core office systems and productivity tools
With the right fundamentals instilled early in their careers, young admins will drive greater productivity, strategic support, and value.
Who Should Attend
This foundational course is designed for:
- New administrators with less than 3 years experience
- Coordinators, assistants, analysts transitioning into administrative roles
- Interns or trainees supporting administrative teams
- Aspiring office managers and project coordinators early in their careers
- Anyone pursuing an entry-level career in administration
Course Content
Performing Core Administrative Duties
- Calendar and meeting management best practices
- Efficient scheduling and travel planning tactics
- Email, phone, and communications etiquette
- Handling expenses, reimbursements, and invoices
- Minute-taking and project coordination overview
Understanding Business Operations and Functions
- Learning each department’s role: Sales, Marketing, Finance, HR, etc.
- Building knowledge of company products, services, and processes
- Understanding budgeting, accounting, and financial statements
- Navigating HR policies, practices, and employee relations
- Developing general business acumen as a foundation
Developing Executive Presence and Gravitas
- Exhibiting poise, confidence, and professionalism
- Building credibility through communication style and substance
- Adapting your approach for different personalities
- Managing up effectively to build trust and influence
- Projecting polish and maturity beyond your years
Mastering Prioritization and Time Management
- Evaluating urgent vs. important task distinctions
- Improving focus and avoiding distractions
- Using frameworks like the Eisenhower Matrix
- Batching like tasks to maximize efficiency
- Saying “no” and protecting time proactively
Building Interpersonal Skills and Emotional Intelligence
- Reading body language, tone, and unspoken cues
- Developing rapport through active listening and empathy
- Adapting communication styles to connect effectively
- Managing friction and navigating abrasive personalities
- Promoting harmony and minimizing conflict
Learning High-Demand Technical Skills
- Building fluency with essential productivity tools
- Troubleshooting common tech issues confidently
- Improving skills using CRMs, ERPs, intranet systems
- Leveraging automation to expedite repetitive tasks
- Continuously adding new technical capabilities
Benefits for Organizations
Organizations that invest in developing administrative fundamentals position themselves for:
- Increased productivity from streamlined coordination and operations
- Greater strategic support enabled by business acumen
- Professionalism and quality maintained working with leaders
- Higher employee satisfaction and engagement
- Enhanced bench strength and continuity of operations
- Cost savings from accelerated learning curves
Benefits for Individuals
Young professionals who complete this course gain:
- Core practical skills to hit the ground running
- Business and operations knowledge providing helpful context
- Executive poise and professionalism early in their careers
- Ability to prioritize strategically and manage up
- Interpersonal skills to collaborate effectively
- Expanded technical acumen and capabilities
FAQs
How long is the course?
It is a 3, 5, and 10 days intensive immersive training based on your requirements and training needs assessment.
What is the learning format?
The course incorporates lecture, demonstration, group exercises, role play, and hands-on activities.
Who leads the training?
Experienced administrative managers facilitate the sessions.
What materials are provided?
Participants receive workbooks, templates, tools, and digital resources to enable ongoing learning.
What results can I expect?
You will gain fundamental admin skills and knowledge to boost performance in your early career.
How do I get started?
Visit our website today to learn more and sign up! Please reach out with any questions.